Privacy Policy

1. Acknowledgement and Acceptance of the Terms.

Languagelad is committed to protecting your privacy. This Privacy Policy sets out our current privacy practices with regard to the information we collect when you interact with languagelad.com. By accessing our website, you are consenting to the manner in which information is collected and used as described in this Privacy Policy.

2. Third-Party Websites.

The services and offers related to the links on this website, including all other websites, have their own privacy statements which can be viewed by clicking on the appropriate links within each respective website. Languagelad is not responsible for the privacy practices or the content of third-party websites. We recommend and encourage you to always review the privacy policies of third parties before providing any personal information or completing any transaction with such third parties.

3. The Information We Collect, How We Use It, and Why.

When a user registers for a free trial session, we are asked to request and store the user's email address and other relevant information. This is because the user needs to receive email communications in connection with the trial session and the tutor needs to know certain things in order to provide the service. The information required at this stage is: name, email address, age range, estimated language level, and motivation. The user may also optionally provide their telephone number and Skype ID to enhance communication and receive session reminders. If the user chooses to have lessons without a trial session, the only information required is an email address and key person.

We store the above data for the purpose of (1) allowing lessons and trial sessions to be scheduled, (2) allowing tutors to provide their services, and (3) allowing our support team to skillfully address any issues. The data is stored in third-party software systems, which use the latest security technology and are GDPR compliant. Data can occasionally be shared with tutors by email if you book a lesson with them and they do not have your information. We have an agreement with our tutors that covers data privacy.

We offer meaningful choices when it comes to important uses and collection of your information. To easily access, view, update, correct, delete, or port your personal data, as well as to update your subscription preferences, please sign into your account and visit "Account Settings".

After users register for a trial session, they may receive emails regarding their request. Users may also receive occasional emails about updates and special offers. They may opt-out of receiving emails by clicking on the unsubscribe link in any emails they receive

We will not disclose personally-identifiable information we collect from you to third parties (other than Languagelad’s guardians) without your permission, except to the extent necessary, including:

  • To protect us from liability
  • To respond to legal process or compliance with the law, or in connection with a merger, acquisition, or liquidation of the company

When you visit Languagelad.com, we may track your browsing activity and analyze it in order to better serve our users. We use third-party cookies to run Google Analytics Demographics and Interest Reports. These cookies collect data on website visitors (such as age and gender), which we use to optimize the content and marketing of our website. These cookies do not collect any personally-identifiable information.

We use remarketing tracking to record when users view specific pages or take specific actions on Languagelad.com. This is a common practice and allows us to advertise to previous users when they are browsing other websites. If you do not wish to receive advertising from Google or Facebook, you can opt-out of receiving advertising on each of these services by using the personal settings for each of these services.

4. Changes to This Statement.

Languagelad has the discretion to occasionally update this Privacy Policy. We encourage you to periodically review this Privacy Policy to stay informed about how we are helping to protect the personal information we collect.

5. Contacting Us.

If you have any questions about our Privacy Policy, please contact us.

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